Ooreddoo Maldives has announced a special offer for its postpaid customers by providing 25% bonus data on all postpaid plans.
In a statement Ooreddo said the offer was announced to support its customers stay connected with their loved ones during the Covid-19 global pandemic.
Ooreddo said the special bonus aims to support customers who have exhausted their allowances towards the end of this month, and will be renewed again for the month of April.
The telecom giant has also provided 25% additional data for its fixed broadband customers, as well as all prepaid customers.
Ooreddo also committed that it will not disconnect services for customers who are unable to pay bills on time during the month of March. it said that this includes mobile, fiber & wireless broadband, as well as small business customers whose livelihood has been impacted by Covid-19 related disruptions.
Ooredoo said the decision was made to ensure that all customers have uninterrupted, high quality and easy access to latest information on Covid-19 related matters, and are able to keep in touch with friends and family at this time.
Ooredoo has taken several steps to support the ongoing measures to prevent Covid-19 in the nation and to meet the additional needs for mobile and internet of their customers. Some of these measures include:
• Whitelisting of Covid-19 response website to ensure free accessibility to all
• 25% additional data allowance to fixed broadband customers
• 25% additional mobile data allowance for prepaid customers
• 25% additional data allowances for postpaid customers
• Free SMS to all local numbers. With SMS being the easiest and most widely used form of messaging across all demographics, this provided an inclusive solution for all.
• Partnership with Ministry of Education to facilitate google classroom access to students, with 5GB additional data allowance.
• Support to Emergency Response Teams, including free internet access for emergency centres, flu clinics, isolation facilities etc.
• Covid-19 awareness through bulk SMS, customer dial tones, and multi-lingual social media communications in partnership with HPA, Maldives Red Crescent, Maldives Medical Association, MV+ and more.
• Internet Support provided to Maldives Medical Association to facilitate online consultations for those who are in quarantine.
The company has also closed all Ooredoo Shops to support social distancing and strongly encourages customers to take advantage of its digital services on Ooredoo App at this time.
